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AIDA as your Host

Answers before the second ring.

One calm colleague behind the phone, the floor and the guest book. Always answering, always welcoming, and never forgetting a regular.

Explore features

Covers tonight

296

Pace

On track

Waitlist

Clear

Host

AIDA Host is the front door and the phone. She answers before the second ring around the clock, books and remembers every guest, and protects the revenue already on the books.

Live product

See AIDA work the room

The floor team carries one calm app. AIDA answers the phone, quotes the waitlist, collects deposits and keeps everyone updated over WhatsApp, so the night runs itself and the room stays human.

Answers every call and message, in the guest's language
Confirms, reminds and updates over WhatsApp automatically
Remembers every guest, preference and visit in one book
Not a chatbot

A colleague on the line

She answers every call in seconds, books in the guest's language, collects the deposit and remembers them next time. Every guest already in the book, their preferences and allergies at the table before the first order.

What runs inside

Inside Host

Reservations Agent

Answers the phone, web chat and forms 24/7 in 25+ languages, and books, changes or cancels a table in one motion.

WhatsApp Notifications

Confirmations, reminders and updates reach the guest on WhatsApp automatically, cutting no-shows before they happen.

Guest Book and CRM

Every guest, preference, allergy and past visit in one book, so a returning regular is recognised the moment they call or walk in.

Waitlist and No-show Sweep

Runs the waitlist live and sweeps no-shows onto held tables so a seat never sits empty.

Policy Engine

Deposits, cancellation windows and hold times enforced consistently, the way the house would if it had the time.

Staff Command Centre

One screen for the floor, plus a staff WhatsApp assistant that answers the team's questions instantly.

Nightly Analytics

Covers, revenue and no-shows read and summarised every night, waiting in plain language by morning.

Plans

Built to your group, priced to match

Every plan is tailored per location.
StarterWaiter and Host: reservations, the guest book, and ordering at the table.
ServiceAdds Duty Manager and Steward: the floor, stock and delivery run themselves.
Full HouseEvery role, from CFO to Head of People, on one shared spine.
EnterpriseEvery role, plus priority support, single sign-on and a dedicated success manager.

One account

One AIDA account holds every module. Sign in once and the modules a venue runs appear together, on the same spine, under one login.

Your invisible staff, on duty around the clock

The operating layer, tailored to your group